SHIPPING & TERMS Of Service
Any Questions Call toll free (888) 560-5006
Do not Assume anything!
Hours for Phone Calls 8 am to 5 pm PST M-F
We ship banners M-F except Holidays
PRICES ARE COMPLETE BANNERS, Custom Banners include hem and grommets.
Welcome Home Banners include Reinforced Grommets for Hanging
If our custom welcome home banner can be beat on Price show us.
But check for Color Logos, 13 oz vinyl, same day shipping weekdays, then we will match or beat the price.
And remember You created the banner, not a stock banner.
Heavy Ink Coverage & Over size Banners
Volume discount banners subject to review for ink, Heavy ink will be subject
to a surcharge, prices on main page is lowest price for lite ink.
(+50" x 8') require additional shipping cost from you. IE 72 x 96
banner shipping extra is $20 approx) Only 48 contiguous States
for Special shipping prices. The amount will be added to Your credit card.
SHIPPING TERMS
extra shipping outside of 48 contiguous States
We print and ship, after that all UPS or other shipping
firms terms and conditions apply for lost or delayed packages.
If you need for a deadline You must ask for Overnight shipping. And still the terms from the shipping company still
apply to lost packages. We will not refund the banner cost if UPS/other have a delay in your package. Order Early not
Last Minute.
Delays because of Acts of God or anything beyond our control, and refunds will not be allowed because of shipping
delays.
Damaged goods must be returned, and then a new banner will be sent.
Lost packages will be replaced after shipping company confirms it, and most state 7-10 working days.
Images & Prints send for Scanning etc... For Banners or Posters or just to convert to Digital Format.
Submitting any film, print, slide, negative or other material to STATS, Banners By STATS for any type of handling constitutes an agreement by
you, our client, that any damage or loss by our company or staff will entitle you to a replacement of a like amount of unexposed film, processing
or other material.
Aside from the above replacement, the acceptance of the film, print, slide, negative or other material is without warranty or liability by us.
Recovery for any incidental or consequential damages is also excluded
Our products are not under warranty against any change in color or saturation over time.
Prices and services are subject to change without notice. 10/06
OUTDOOR BANNER WARRANTY
STATS will guarantee that all of our banners will be free from defects in material and workmanship when they leave our factory door.
We cannot be held responsible for problems of any sort; these may include, but are not limited to, the following conditions:
Negligence.
Improper handling.
Improper installation.
Modifications to original banner not sanctioned by us.
Abrasion of printed surface due to faulty installation.
Damage caused by high wind conditions.
Damage caused by environmental & climatic factors.
Damage caused by solvent based/abrasive cleaning agents.
Vandalism.
"Acts of God".
Further, STATS cannot be held liable for any loss, however determined, caused by the conditions listed above.
Generally speaking the recommended method of fastening should be a solid attachment to a fixed frame, wall, fence or suspended
cable, EXTRA REINFORCED NEEDED, ASK FOR IT. The least appropriate method is a rope tie-off fastened to trees, posts, pillars or upright
fixtures not specifically designed for such use.
The customer is responsible for determining the best method of fastening, and obtaining any permits or approvals required, for the
installation of the banners. STATS will make every effort to assist in determining the most appropriate banner design for the project at
hand. However, be advised that we may not be able to make a banner that will be suitable for all installations or applications. Therefore
the responsibility for determining the suitability of any such design remains with the customer.
For more information Contact Us, we can offer things we have used or told that work.
Installation/Warranty of banners is one of the fundamental concerns that you need to consider to make sure that you get the most out
of your banners. If you want to have a long-lasting banner, then you have to give attention to detail on the manner by which it was
installed.
Here are some of the basic tips you have to keep in mind in installing a vinyl banner:
1. Carefully consider the location where you will install your banners. Also think about how you will hang the banner in the location you’
ve chosen.
2. Find an area that is very visible to your target audience. It would be much better if the location you’ve chosen to put your banner
provides you with a way to easily attach the banner to its surface.
3. Make sure that there are places where you can make a hole to tie up the banner or a place where you can put the rope for easy
hanging.
4. If you will hang the vinyl banner between two structures, see to it that it is affixed firmly to something that can control a minor wind
load on the banner. Ie Wood or poles do not leave unsecured. If any wind over 5 mph hang against a building for best results. The larger
the banner the more wind it will collect like a sail, and put thousands of PSI on the grommets, which will give way.
5. If the banner is quite long, over 8 ft, you should hang the banner using a cable that is installed between two structures.
6. You can also consider putting wind slits in the banner.
7. As much as possible, you should install the banner against a solid object so as to maintain a longer life. The best location is at the
side of a building.
8. If possible wind should not come direct to the face of the banner.
9. To ensure utmost protection, it would be better if you would take the vinyl banner down whenever the wind is blowing, or a Weather
Front is moving through, that is when the most wind is to accure.
10. For wall mounting, you can apply woodscrews by means of washers and grommets. When it comes to temporary installation, you
can use hook and loop Velcro fastener for easy installation. S-hooks can also be used for easy hanging. Other options include the use
of pole pockets and PVC rods.
11. Watch the banner during any wind, remove if you see it becoming a Sail and straining the ties. Do not allow the wind to blow it away.
All things considered, proper banner installation is very important in the life of your banner. Vinyl banners particularly those hanging
outdoors are exposed to great wind stress and other harmful elements. If your banner is not correctly installed, the banner will
definitely suffer from a lot of problems, which can ruin the overall success of your banner advertising. We can not warranty against the
Natural Elements, Snow, wind, hail, harsh sun, Normal Weather in Your area like Hurricanes etc. Our product is free from defects when
shipped, if any are found return for repair or replacement.
*Orders in by 9 am PST, we do our best to ship the same day when requested. Our normal shipping on
a single banner is the next day in most cases. Large orders are quoted a ship date.
If you need the banner on a certain date you MUST e-mail us.
Call for complete details On all Shipping, subject to review on banner order.
Standard Ground Shipping $12 Over size banners extra
3 Day Shipping $30---- 3 business days After Completed. (app 12 hrs)
2 Day Shipping $38 2 business days After Completed. (app 12 hrs)
To most locations, on stardard sizes over size extra shipping charge
Orders over 4 banners Quoted Bulk Rates.
ALL SHIPPING RATES SUBJECT TO REVIEW AND QUOTES.
Return Policy: Only banners/hardware damaged in shipment (see above) and damage in workmanship can be returned to be repaired or replaced as STATS determines it is the fault of our staff or shipping. No Refunds on banners or hardware, because it is custom printed.
NO Returns for banners designed with the online banner maker because you do not like it or a color you picked. You approved the proof when you continued to the checkout and gave your credit card to purchase. The design is controlled by YOU, we only print what you design.
These are custom banners You Created online and can not be resold like shoes.
Banners we created the art for here at stats, are proofed by you prior to printing. Returns are not an option because they are custom. If we made an error in workmanship we will repair and ship a new one. 10/07
Color is always a question, what is Lime green to everyone? No refunds for colors not set in CMYK ink sets and we are not advised to Match a color Matching colors is an extra charge and no banner will match a printed piece on paper or printing press, desktop printer.
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SHIPPING INFO... UPS OR POSTAL TO 48 STATES ONLY
LIMITED TO MAX SIZE 4X20 FT. OVER SIZE WILL BE QUOTED AND
BILLED. CALL OR E-MAIL FOR COMPLETE DETAILS OR QUESTIONS.
OLD WEB PAGES MAY SHOW UP AND DO NOT APPLY. LOST WEB
PAGES MAY SHOW LOWER PRICES.. PRICES START AT $3 SQ FT
NO SQ FT PRICES BELOW THAT WILL BE HONORED
*Banner builder uses the online proof in the last window you see.. if
you need to get approved, keep the number you get in next window..go
to checkout and see number. Then the banner is on server, when
approved call us with the number we will print and ship
*Prices subject to change or other offer included. Call for compete details, do not assume. Free pole and spike with complete set order. Custom
Flags printed in California not China.
*Double sided extra
PRODUCTION TIME IS FROM 1-2 WEEKS MOST JOBS.
SHIPPING
Shipping est in checkout, if you pick the wrong number of units we will correct.
THE IS NO COLOR MATCHING TO PMS BECAUSE IT IS CMYK ON POLY KNIT MATERIAL. THERE IS NO LIME GREEN OR HOT PINK. IF YOU WISH
A PROOF ON THE MATERIAL, YOU CAN PAY FOR A PROOF OF $35 PLUS SHIPPING OR IF ORDERING 20 OR MORE WE WILL DO ONE AND
WAIT FOR APPROVAL IF NEEDED.
RUSH ORDER ARE BILLED AT DOUBLE PRICE PLUS SHIPPING, WHEN WE CAN GET IT IN.
OVER NIGHT SHIPPING CAN COST $150 OR MORE. THESE OR OVER SIZE PACKAGES 73X15X5.
WE RESERVE THE RIGHT TO NOT DO WORK FOR ANYONE.
IF YOU ORDER AND WE START PRODUCTION SAME OR NEXT DAY, YOU CAN NOT CANCEL THE JOB, IT MAY HAVE STARTED
PRINTING, THEN THE SEWING PRODUCTION STARTS.
NO REFUNDS BECAUSE THESE ARE CUSTOM FLAGS, WE CAN NOT RESTOCK. SEE STATS TERMS FOR MORE INFORMATION
Feather Flags Terms:
Custom Flags Made Here in California...Keep the Jobs Here in the USA!!!
COLOR ACCURACY: We print CMYK ink on banners, there are color shifts in Pantone colors. If you need an exact match you must request it by e-mail, we will offer you the option to pay for test prints and give you the color closest to the Pantone. Not all
Pantone colors can be printed CMYK and match. We will not take a statement from you saying "lime green" because there is no Pantone color called lime green. We may print a green WE like as lime green, but you may not think it is lime enough for you.
The same for any other color. Look at a Pantone book at your local Print Shop.
*All feather flags art and design subject to review.
All Custom Flags are not returnable or if you change your mind you still have to pay for them if the production
is started. All colors are cmyk and may vary some. You may not return any custom feather flag if you feel the color is not exact, color does shift on material.
If you require a exact match the cost is $50 per test min. plus shipping.
All sales on Custom Feather Flags are Final after starting production.
Sales of Stock flags returned have a 30% restocking fee. Shipping is not refunded. (you must pay for shipping back to STATS).
Stock Flags returned because you do not want them, Your Reason Will Be Review, Because you change your mind will not be allowed,
must be returned within 2 days from receiving them, call for RMA Number.
Restocking fee is 30%, if longer than 4 days 50%, 10 days no returns at all.
Stock Flags Used can not be returned period. Some People use for 1 day and want money back, not allowed.
These stock flags are the best quality made in China, Quality is never an issue. 99% of all flags made in China
is same quality you would get from any supplier, and a lot of Brokers buy from Us here at STATS... So you may get
the Same flag from two different brokers who both buy here.
Stock Flags coming from China carry only warranty as to in good shape when installed. No warranty for wind damage including fraying, ripping
or any damage from the wind.
A blowing flag will rip or fray after 3 months.
*Custom Flags in large volume will be quoted after review of art. Large Qty are made in Asia and are shipped by boat to the US in our production containers monthly so it could take 4-6 wks for shipment.
09-01-09 Subject to change on prices without notice.